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The Importance of Education, Empathy and Technology in Debt Collection

From empowering young minds with financial knowledge, to the roles of technology and collaboration, we deep dive into the evolving landscape of debt recovery.

Mark Johnson , Commercial Director Updated 31 May 2024
The Importance of Education, Empathy and Technology in Debt Collection

In this episode, the Acquired team are joined by Isobel Crosse, Head of Strategy and Customer Experience at TDX Group, as we unpack the dynamics of debt collection and consumer duty.

From empowering young minds with financial knowledge, to the roles of technology and collaboration, we deep dive into the evolving landscape of debt recovery.

Listen on Spotify.